Terms and Conditions
Last Updated: Feb 18 2026
Welcome to Onena. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
1. General Information
This website is operated by Onena. Throughout the site, the terms “we,” “us,” and “our” refer to Onena. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms.
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the site after changes constitutes acceptance of those changes.
2. Products & Descriptions
We make every effort to display our products as accurately as possible, including colors and descriptions. However, we cannot guarantee that your device’s display will accurately reflect product colors or textures.
All product descriptions, pricing, and availability are subject to change at any time without notice.
We reserve the right to limit the quantities of any products we offer.
3. Pricing & Payments
All prices are listed in USD unless otherwise stated.
We reserve the right to modify pricing at any time. In the event of a pricing error, we may cancel or refuse orders placed at the incorrect price.
Payment must be received in full before an order is processed and shipped.
4. Shipping & Delivery
Orders are processed within [insert processing time, e.g., 1–3 business days].
Estimated delivery times are [insert delivery timeframe]. Please note that shipping times may vary due to factors outside of our control.
We are not responsible for delays caused by carriers, customs, or other third-party services.
Customers are responsible for providing accurate shipping information. We are not liable for lost shipments due to incorrect addresses provided at checkout.
5. Returns & Refunds
We offer a [insert number, e.g., 30-day] return policy on unused items in original condition.
To initiate a return, customers must contact us at [your email] before sending any item back.
Refunds will be processed once the returned item is inspected and approved. Original shipping fees (if applicable) are non-refundable.
We reserve the right to refuse returns that do not meet our policy requirements.
6. Product Use & Liability
Our products are intended for general household use only. Customers are responsible for using products according to the provided instructions.
Onena shall not be held liable for damages resulting from improper use, misuse, or unauthorized modifications.
To the maximum extent permitted by law, our liability is limited to the amount paid for the product purchased.
7. Intellectual Property
All content on this website — including text, images, branding, logos, and graphics — is the property of Onena and may not be reproduced, distributed, or used without written permission.
8. Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
9. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United States.
10. Contact Information
For questions regarding these Terms, please contact:
Email: hello@shoponena.com
Business Name: Onena